Credit Report Complaints and State Consumer Protection Agencies
State consumer protection agencies enforce consumer protection laws and often make available consumer protection information to inform consumers of the state and help file complaints. Many state consumer protection agencies regulate credit reporting agencies and credit repair organizations as well collection agencies.
State consumer protection agencies contact information by state:
Alabama
Consumer Affairs Division
Office of Attorney General
Alabama State House
500 Dexter Ave.
Montgomery, AL 36130
334-242-7300
800-392-5658
www.ago.state.al.us
Alaska
Consumer Protection Unit
Office of the Attorney General
P.O. Box 110300
Juneau, AK 99811
907-465-2133
1-888-576-2529
www.law.state.ak.us
Arizona
Consumer Information and Complaints
Office of Attorney General
1275 West Washington Street
Phoenix, AZ 85007-2926
602-542-5763
800-352-8431
602-542-5002 (TTY)
www.azag.gov
Arkansas
Consumer Protection Division
Office of the Attorney General
323 Center Street, Suite 200
Little Rock, AR 72201
501-682-2341
800-482-8982
501-682-6073 (TTY)
www.arkansasag.gov
California
Department of Consumer Affairs
Consumer Information Division
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
916- 445-1254
(800) 952-5210
www.dca.ca.gov
Colorado
Consumer Protection Section
Office of Attorney General
1525 Sherman Street, Fifth Floor
Denver, CO 80203-1768
303-866-5189
800-222-4444
www.ago.state.co.us
Connecticut
Department of Consumer Protection
165 Capitol Avenue
Hartford, CT 06106-1630
860-713-6050
1-800-842-2649
TTY: 1-860-713-7240
Fax: 860-713-7239
www.ct.gov/dcp
Delaware
Consumer Protection Unit
Office of the Attorney General
820 North French Street
Carvel State Building
Wilmington, DE 19801
302-577-8600
800-220-5424
www.attorneygeneral.delaware.gov
District of Columbia
Department of Consumer and
Regulatory Affairs
941 North Capitol Street, NE
Washington, DC 20002
202-442-4400
202-442-9480 (TDD-TTY)
www.consumer.dc.gov
Florida
Division of Consumer Services
Department of Agriculture and
Consumer Services
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
850-488-2221
800-435-7352
www.800helpfla.com
Georgia
Governor’s Office of Consumer Affairs
2 Martin Luther King, Jr. Drive, Suite 356
Atlanta, GA 30334
404-651-8600
800-869-1123
consumer.georgia.gov
Hawaii
Office of Consumer Protection
235 South Beretania Street
Honolulu, Hawaii 96813
808-587-3222
808-586-2630
www.hawaii.gov/dcca/ocp
Idaho
Consumer Protection Division
954 W. Jefferson, 2nd Floor
Boise, ID 83720
(208) 334-2424
Toll Free in Idaho 1-800-432-3545
Fax (208) 334-4151
www.state.id.us/ag/consumer
Illinois
Consumer Protection Division
Office of Attorney General
100 W. Randolph Street
Chicago, IL 60601
312-814-3000
800-386-5438
800-964-3013 (TTY)
www.illinoisattorneygeneral.gov
Indiana
Office of Attorney General
Consumer Protection Division
302 West Washington St., 5th floor
Indianapolis, IN 46204
317-232-6330
Toll free: 1-800-382-5516 (Consumer Hotline)
Fax: 317-233-4393
www.indianaconsumer.com
Iowa
Consumer Protection Division
Office of Attorney General
1305 E. Walnut Street
Des Moines, IA 50319
515-281-5926
www.IowaAttorneyGeneral.org
Kansas
Consumer Protection and Antitrust
Division
Office of Attorney General
120 S.W. Tenth Avenue
Topeka, KS 66612-1597
785-296-3751
800-432-2310
785-291-3767 (TTY)
www.ksag.org
Kentucky
Consumer Protection Division
Office of the Attorney General
1024 Capitol Center Drive, Suite 200
Frankfort, KY 40601
502-696-5389
888-432-9257
www.ag.ky.gov/cp
Louisiana
Consumer Protection Section
Office of the Attorney General
P.O. Box 94095
Baton Rouge, LA 70804-9095
225-326-6465
800-351-4889
www.ag.state.la.us
Maine
Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333
1-800-436-2131 (Consumer Protection)
Fax: 207-626-8812
www.credit.maine.gov
Maryland
Consumer Protection Division
Office of Attorney General
200 St. Paul Place
Baltimore, MD 21202-2022
410-576-6550
888-743-0023
www.oag.state.md.us/consumer
Massachusetts
Office of Consumer Affairs and
Business Regulation
10 Park Plaza, Suite 5170
Boston, MA 02116
617-973-8787 (hotline)
617-973-8700
888-283-3757
www.mass.gov/consumer
Michigan
Consumer Protection Division
Office of Attorney General
P.O. Box 30213
Lansing, MI 48909
517-373-1140
877-765-8388
www.michigan.gov/ag
Minnesota
Consumer Protection Division
Office of Attorney General
1400 NCL Tower
445 Minnesota Street
St. Paul, MN 55101-2130
651-296-3353
800-657-3787
651-297-7206 (TTY)
800-366-4812 (TTY)
www.ag.state.mn.us
Mississippi
Consumer Protection Division
Office of the Attorney General
P.O. Box 22947
Jackson, MS 39225-2947
601-359-4230
800-281-4418
www.ago.state.ms.us
Missouri
Consumer Protection Division
Attorney General’s Office
P.O. Box 899
Jefferson City, MO 65102
573-751-3321
800-392-8222
www.ago.mo.gov
Montana
Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
(800) 481-6896
(406) 444-4500
Fax: (406) 444-9680
www.doj.mt.gov/consumer
Nebraska
Consumer Protection Division
Office of Attorney General
2115 State Capitol Building
Lincoln, NE 68509-8920
402-471-2682
800-727-6432
www.ago.ne.gov
Nevada
Consumer Affairs Division
Office of the Attorney General
100 North Carson Street
Carson City, Nevada 89701-4717
(775) 684-1100
Fax - (775) 684-1108
www.fyiconsumer.org
New Hampshire
Consumer Protection and Antitrust
Bureau
Department of Justice
33 Capitol Street
Concord, NH 03301-6397
603-271-3658
Toll free: 1-888-468-4454
www.doj.nh.gov/consumer
New Jersey
Division of Consumer Affairs
Department of Law and Public Safety
124 Halsey Street
Newark, NJ 07102
973-504-6200
800-242-5846
973-504-6588 (TDD)
www.njconsumeraffairs.gov
New Mexico
Consumer Protection Division
Office of Attorney General
P.O. Drawer 1508
Santa Fe, NM 87504-1508
505-827-6000
800-678-1508
www.nmag.gov
New York
Office of the Attorney General
The Capitol
Albany, NY 12224-0341
General Helpline: 1-800-771-7755
800-788-9898 (TTY)
www.oag.state.ny.us
North Carolina
Consumer Protection Division
Department of Justice, Attorney
General’s Office
9001 Mail Service Center
Raleigh, NC 27699-9001
919-716-6000
877-566-7226
www.ncdoj.gov
North Dakota
Consumer Protection and Antitrust
Gateway Professional Center
1050 E Interstate Avenue Suite 200
Bismarck ND 58502-5574
701 328-3404
800 472-2600
www.ag.nd.gov
Ohio
Consumer Protection Division
Office of Attorney General
Ohio Attorney General Richard Cordray
30 E. Broad St., 17th Floor
Columbus, OH 43215
Fax: 614-728-7583
(800) 282-0515
www.speakoutohio.gov
Oklahoma
Consumer Protection Unit
Office of the Attorney General
4545 N. Lincoln Blvd., Suite 112
Oklahoma City, OK 73105-3498
405-521-3653
Toll free: 1-800-448-4904
www.okdocc.state.ok.us
Oregon
Financial Fraud/Consumer Protection Section
1162 Court Street, NE
Salem, OR 97301-4096
503-378-4320
503-229-5576
877-877-9392
www.doj.state.or.us
Pennsylvania
Bureau of Consumer Protection
Office of Attorney General
Strawberry Square, 16th Floor
Harrisburg, PA 17120
717-787-3391
800-441-2555
www.attorneygeneral.gov
Rhode Island
Consumer Protection Unit
Department of Attorney General
150 S. Main Street
Providence, RI 02903
401-274-4400
800-852-7776
401-453-0410 (TTY)
www.riag.state.ri.us
South Carolina
Department of Consumer Affairs
P.O. Box 5757
3600 Forest Drive, 3rd Floor
Columbia, SC 29250
803-734-4200
800-922-1594
www.scconsumer.gov
South Dakota
Office of the Attorney General
Division of Consumer Protection
500 East Capitol
Pierre, SD 57501
605-773-4400
800-300-1986
www.state.sd.us/atg
Tennessee
Division of Consumer Affairs
Department of Commerce and
Insurance
500 James Robertson Parkway
Nashville, TN 37243-0600
615-741-4737
800-342-8385
www.tn.gov/consumer
Texas
Consumer Protection Division
Office of the Attorney General
P.O. Box 12548
Austin, TX 78711-2548
512-463-2185
800-621-0508
www.oag.state.tx.us
Utah
Division of Consumer Protection
Department of Commerce
160 E. 300 South
SM Box 146704
Salt Lake City, UT 84114-6704
801-530-6601
800-721-7233
www.consumerprotection.utah.gov
Vermont
Consumer Assistance Program
Office of Attorney General
104 Morrill Hall, UVM
Burlington, VT 05405-0106
802-656-3183
800-649-2424
www.atg.state.vt.us
Virginia
Office of the Attorney General
900 East Main Street
Richmond, VA 23219
(804) 786-2071
www.vaag.com/consumer
Washington
Consumer Resource Center
Office of the Attorney General
1125 Washington St SE
Po Box 40100
Olympia, WA 98504
1-800-692-5082
206-464-6811
www.atg.wa.gov
West Virginia
Consumer Protection Division
Office of the Attorney General
Mailing: P.O. Box 1789
Charleston, WV 25326
304-558-8986
800-368-8808
www.wvago.gov
Wisconsin
Bureau of Consumer Protection
Department of Agriculture, Trade,
and Consumer Protection
P.O. Box 8911
2811 Agriculture Dr.
Madison, WI 53708-8911
608-224-4976
800-422-7128
608-224-5058 (TTY)
www.datcp.state.wi.us
Wyoming
Consumer Protection Unit
Attorney General’s Office
123 Capitol
200 W. 24th Street
Cheyenne, WY 82002
307-777-7874
800-438-5799
attorneygeneral.state.wy.us